The Langham Chicago

I wanted to extend my sincere appreciation for the exceptional hospitality and service I experienced during my recent stay at your hotel. As a frequent traveler, I can confidently say that this was one of the best hotels I have ever visited, offering a level of luxury and service that truly stands out. I highly recommend it, especially for Middle Eastern guests. Not only does the hotel boast the best view of the city, but the attention to detail and care provided by your staff members truly made my stay memorable. I would like to give a special shout-out to Chef Concierge Philippe Gills and Alex Yu for their spectacular service, which added an extra touch of warmth and professionalism to my visit. Additionally, I would like to commend Armando and Marilyn at the reception desk for their efficient and friendly assistance. Thank you once again for a truly outstanding experience. I look forward to visiting your hotel again in the future.

Customer service is amazing! We stayed for my daughter’s birthday. They went out of their way to make the stay special for us by having a birthday balloon and bear in the room for her upon arrival and champagne for the adults to celebrate! The hotel is located near many of the most attractive Chicago spots, has great views and the staff is always helpful and accommodating. Rooms are always clean and well stocked!

The location of the hotel is exceptional, very central for access to all Chicago has to offer. The bar is very comfortable with fabulous views over the river and the staff are plentiful and very attentive. Our room was lovely and quiet with a very well equipped bathroom (inc bath). As you'd expect, the fixtures and fittings throughout are all top end and in beautiful condition. My husband's suitcase was damaged beyond repair during the inbound flight, the staff at The Langham disposed of the broken suitcase without fuss, which greatly reduced our stress levels and made a huge difference to our stay.

Room was clean and spacious. The breakfast was enjoyable. Location of the hotel is in the heart of downtown so VERY convenient. Staff was very friendly and helpful. We'll be coming back soon!

The room was comfortable & clean. The shower was amazing. I appreciated all the nice touches & attention to detail.