Welcoming staff, beautiful and well-appointed rooms, and a prime location if you want to get to the river quickly. The view in the lobby is stunning, and I could have spent hours just exploring the unique art on every floor. The Langham delivers what it promises: luxury.
Aylin
2023年10月
I wanted to extend my sincere appreciation for the exceptional hospitality and service I experienced during my recent stay at your hotel. As a frequent traveler, I can confidently say that this was one of the best hotels I have ever visited, offering a level of luxury and service that truly stands out. I highly recommend it, especially for Middle Eastern guests. Not only does the hotel boast the best view of the city, but the attention to detail and care provided by your staff members truly made my stay memorable. I would like to give a special shout-out to Chef Concierge Philippe Gills and Alex Yu for their spectacular service, which added an extra touch of warmth and professionalism to my visit. Additionally, I would like to commend Armando and Marilyn at the reception desk for their efficient and friendly assistance. Thank you once again for a truly outstanding experience. I look forward to visiting your hotel again in the future.
Sara
2024年8月
The staff at check in were polite and helpful as well as the bellmen and the other staff we encountered in the hotel. Our room was spotlessly clean, the beds were plush and comfortable. The restaurant was good, we ate in the bar. The food was good.
S
2024年10月
Customer service is amazing! We stayed for my daughter’s birthday. They went out of their way to make the stay special for us by having a birthday balloon and bear in the room for her upon arrival and champagne for the adults to celebrate! The hotel is located near many of the most attractive Chicago spots, has great views and the staff is always helpful and accommodating. Rooms are always clean and well stocked!
Jaime
2025年3月
The room was perfect with an incredible view. I used the suite to get ready for my wedding and the staff brought chairs or makeup, tables for food, a microwave/fridge. They were very accommodating for us!
Ana
2024年7月
The location of the hotel is exceptional, very central for access to all Chicago has to offer. The bar is very comfortable with fabulous views over the river and the staff are plentiful and very attentive. Our room was lovely and quiet with a very well equipped bathroom (inc bath). As you'd expect, the fixtures and fittings throughout are all top end and in beautiful condition. My husband's suitcase was damaged beyond repair during the inbound flight, the staff at The Langham disposed of the broken suitcase without fuss, which greatly reduced our stress levels and made a huge difference to our stay.
Luci
2023年9月
The room was spacious and very clean. The location was excellent. The bed was fabulously comfortable.
Pamela
2024年4月
Room was clean and spacious. The breakfast was enjoyable. Location of the hotel is in the heart of downtown so VERY convenient. Staff was very friendly and helpful. We'll be coming back soon!
Christophre
2024年9月
We loved the room upstairs for the club access. It was so fun and the staff was incredible. The fitness room and spa were next level and incredible experiences! Highly, highly recommend!
Schneider
2025年2月
The room was comfortable & clean. The shower was amazing. I appreciated all the nice touches & attention to detail.
S
2025年3月